Badge Issues

2025-08-10T21:45:38Z

JakeP: /* Badge User Questions/Issues */

== Please edit this page ==

'''Please edit this page to add your issue or increase the count
'''

== Badge Hardware Questions/Issues ==
* [0 People have this question/issue] Add your question/issue here or increase the number.
* [2 People have this question/issue] screen is not turning on at all.
* [1 People have this question/issue] Can not turn off badge while charging.
* [1] How do I reset the badge on battery?
** => Applying usb power will reset the badge
* [1 People have this question/issue] The antenna isn't connected yet. Can I use the device without damaging anything?

== Badge User Questions/Issues ==
* [0 People have this question/issue] Add your question/issue here or increase the number.
* [3 People have this question/issue] OTA update screen appears on first boot, after pressing space bar, blue screen with nothing happening for over an hour.
* [5 People have this question/issue] Blue screen. Nothing happening.
* [5 People have this issue] WHY2025 OTA updater is not reacting.
** => We are working on this. For now, don't touch it and instead just wait at least 30 seconds.
* [2 People have this question/issue] There is a stripe in my screen.
** There is a protective cellophane sheet attached to the screen for protection against scratches and dirt. Remove the cellophane sheet by peiling it off. Start in the lower right corner. There should be some sticky tape area of 8x8mm you can use to start peeling it off.
* [1 People have this question/issue] There is a stamp HD3 in my screen.
** There is a protective cellophane sheet attached to the screen for protection against scratches and dirt. Remove the cellophane sheet by peiling it off. Start in the lower right corner. There should be some sticky tape area of 8x8mm you can use to start peeling it off.
* [1 People have this question/issue] Could do one update, then three updates and then BadgeVMS Firmware Version 4. Now I a offered this update on every boot and can do nothing else, even though I have installed it already
** reboot fixes this.

== Badge Firmware Development related Questions/Issues ==
* [0 People have this question/issue] Add your question/issue here or increase the number.
* [1 Person has this question/issue] Flashing takes forever (>40 seconds) for a trivial application. Can I speed this up?
* [5 People have this issue] The badge is not detect on my mac when I connect it by side port:
** => Install this driver: https://www.wch.cn/downloads/CH34XSER_MAC_ZIP.html
*** Make sure to carefully follow the instructions, a 3rd party kernel extension is needed and restart might be needed as well.
*** '''Don't''' use brew, it has been reported not to work.
* [1 People have this question/issue] After installing OTA update, application updates AND System Update "BadgeVMS Firmware, Version 4, Main Badge Firmware" the system restarts showing System Updates => "Updates available 1" => "BadgeVMS Firmware, Version 4, Main Badge Firmware". Selecting it, installing it and autorstarting leads back to this same screen. I seem to be stuck in a loop of the update process.
** => Shut down your badge by double tapping the power button. Restart. You should now see the application WHY Application Launcher.
* [1 Person has this issue] I can't flash the badge - it says the board is incompatible
** => Use the USB-C port on the side of the board, not the one on the bottom

==BadgeHub related Questions/Issues==
* [0 People have this question/issue] Add your question/issue here or increase the number.

User:JakeP

2025-07-28T10:40:20Z

JakeP:

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User:JakeP

2025-04-04T09:05:24Z

JakeP:

{{UserInfo
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User:JakeP

2025-04-04T09:01:55Z

JakeP: create user page

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WHY2025 wiki - User contributions [en]

Badge Issues

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